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  <a name="EN-US_TOPIC_0000002200054989"></a><a name="EN-US_TOPIC_0000002200054989"></a>
  <h1 class="topictitle1">An Error Is Reported During VM Snapshot Creation, Indicating that Snapshots Cannot Be Created</h1>
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   <div class="section" id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_section7132320145912">
    <h4 class="sectiontitle">Symptom</h4>
    <p id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_p109411357131112">New snapshots cannot be created for the VM, and the following messages are displayed:</p>
    <p id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_p126319181218">"Detected an invalid snapshot configuration."</p>
    <p id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_p974216451218">"An error occurred while taking a snapshot: A required file was not found."</p>
    <p id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_p11773133842217">"An error occurred while saving a snapshot: A required file was not found."</p>
   </div>
   <div class="section" id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_section04103712434">
    <h4 class="sectiontitle">Possible Causes</h4>
    <p id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_p2086834911574">Due to the VMware mechanism problems, isolated snapshots may occur when the disk space is insufficient or the storage is faulty during snapshot creation. As a result, snapshots cannot be created.</p>
   </div>
   <div class="section" id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_section798410146487">
    <h4 class="sectiontitle">Troubleshooting</h4>
    <p id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_p57121556202314">If the disk space is used up, clear the disk.</p>
    <ol id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_ol1993315212415">
     <li id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_li159331323242"><span>Log in to the ESXi host background where the VM for which snapshots cannot be created resides.</span></li>
     <li id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_li1993720124247"><span>Run the <strong id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_b43189203521">cd /vmfs/volumes/</strong><em id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_i131992065219">Storage name</em><strong id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_b5319120195217">/</strong><em id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_i13319132010529">VM name</em> command to log in to the faulty VM.</span></li>
     <li id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_li265148144814"><span>Run the <strong id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_b14271072617">mkdir tmp</strong> command to create a temporary folder <strong id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_b1144131212619">tmp</strong>.</span></li>
     <li id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_li10678135194817"><span>Run the <strong id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_b1256211952618">ls</strong> command to list the files in the current directory and find the files with the <strong id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_b10130195616264">-sesparse.vmdk</strong> extension.</span></li>
     <li id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_li17607124820479"><span>Run the <strong id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_b1063185685210">mv</strong> <em id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_i563125619522">xxxx</em><strong id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_b863195695218">-sesparse.vmdk tmp/</strong> command to move the file to the <strong id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_b5634563528">tmp</strong> folder.</span></li>
     <li id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_li16448142095019"><span>Return to the VM management page to create a snapshot. After the snapshot is created successfully, return to the ESXi host background and run the <strong id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_b7530193217538">cd ../</strong> command to return to the upper-level directory, that is, the <strong id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_b1853053211538">/vmfs/volumes/</strong><em id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_i8530032145315">Storage name</em> directory.</span></li>
     <li id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_li486415149495"><span>Run the <strong id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_b165062206291">rm -rf tmp/</strong> command to delete the <strong id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_b792212572919">tmp</strong> folder.</span></li>
    </ol>
   </div>
   <div class="section" id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_section590752117443">
    <h4 class="sectiontitle">Suggestions</h4>
    <p id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_p15225181517409">None</p>
   </div>
   <div class="section" id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_section1227093194410">
    <h4 class="sectiontitle">Reference</h4>
    <p id="EN-US_TOPIC_0000002200054989__en-us_topic_0000002200100813_p165892210816">None</p>
   </div>
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